human Resources Consulting and workplace training

Testimonial


Maria,

On Behalf of West Coast Drywall and Paint we want to thank you for the outstanding job you did on training our 300 Managers and Foremen.  This is a big step in changing our piecework culture.  The impact of this training as well as your training style and your ability to do the training in Spanish is being recognized by our Executive team.  Our COO, Santos Garcia cannot compliment you enough and would hire you in a second if he could.  Your professionalism, knowledge of DOL compliance, and friendly delivery of the training helped ease our Field Foremen into understanding the critical importance of compliance, and their responsibility of ensuring compliance out in the field.  

I also want to recognize how you handled the Foremen who had a more difficult time accepting their responsibility to ensure compliance out in the field.  I know some groups were more challenging than others, but you were able to calm them and patiently answer their questions, address their concerns and explain the critical importance to both the employees and to the company.  

And lastly, thank you for your willingness to work so early in the mornings, for always arriving early, and for your willingness to present in our cold warehouse in the middle of winter.    [😊]
We look forward to working with you again in 2019.   

Valerie Welsh, PHRca
Director of Human Resources and Safety

West Coast Drywall & Paint

Testimonial


Hi Jacquelyn,

I just wanted to give some very positive feedback from our staff regarding the training Maria did for both my So. Cal and Nor. Cal  locations. I have had overwhelmingly great feedback from the attendees. She did an amazing job of tailoring the class to our culture and dynamic and really was able to reach the employees who are not only challenged on this topic but who see it with a great deal of blurred vision if you will. Her allowing the free flow of conversation to happen while still getting in the required subject matter was something we hadn’t had before. They also commented on the job Samantha did for us 2 years ago and just love the way they train the classes.  

 I appreciate the value these ladies bring to our company and the services your company continues to offer.

Thanks again,

Dave Dantuono | Director Of Human Resources 
LMI, Inc

Available in

English & Spanish

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Supervisor, Manager or Leadership Training

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Effective Team Building - How to Instill Loyalty, Commitment and Productivity – The fact is that while all teams are groups, not all groups are teams. A group becomes a true team only when its members support and enhance each others performance and contributions … when they work together to achieve results that are bigger and better than those that could be realized individually. Includes helping your group build team synergy with challenging adventure simulations that focus on decision-making under pressure.


Conflict Management – A Positive Force – Conflict is a positive force in an organization. It is an absolute necessity for a group to perform effectively. However, there is functional conflict and dysfunctional conflict. There is perceived conflict and real conflict. It encompasses a wide range of conflict that people experience in organizations incompatibility of preferred behaviors which in turn results in misinterpretations of the facts, incompatibility of goals and general failure to communicate.


Effective Communication - Communication is the steps between a source and a receiver that result in the transference and understanding of meaning. This powerful workshop will allow participants to connect with others and create the understanding, support and acceptance critical to organization success.


Performance Management - Performance Management is not employee performance evaluation. Employee performance evaluation is a part of performance management. Performance Management makes sure that all of your employees are moving in the same direction - the right the direction. 


Documenting Performance Problems - No matter what you call it, there is an effective way and an ineffective way to manage performance problems.  This workshop introduces you to the concept of understanding the difference between performance problems that can be managed and performance problems that must be confronted head-on before degenerating into a dangerously unproductive situation for the organization and the employee.


Introduction to Employment Law – Best practices require a solid knowledge of critical laws for California employers. Employers look to their HR practitioner to ensure that best practices are being used. This presentation looks at the five laws that every HR Manager needs to know…and often overlooks.


Introduction to Performance Appraisals - Performance evaluation measures part performance and is a critical tool for measuring employee performance.  If don't well, it can be effective.  If done wrong, it can be devastating.


Five Skills Supervisors Need - While there may not be a quick and simple answer to that question, there is a certain skill set that, when learned through time and exposure makes supervisors more effective. With increasing pressure being placed on supervisors to perform, organizations can't afford this long learning curve. Customize Your Supervisor Training! Choose any of the above topics or let us know specifics – we can design around your needs.


Activating and Managing Change - Participants will learn how critical it is at the time in the world of business to have the changeability factor.  New suprvisors who don't deal well with ambiguity will have problems in adapting to their new environment.  Participants will learn about the three Cs of change; commitment, control, and challenge; and how it can offer a life raft in the midst of chaos.


Managing Leaves of Absence - Understanding the interaction of the numerous federal and California leaves of absences can be tricky business.  And an incorrect action on behalf of the employer can result in fines and penalties.  Ensure your supervisors know the "buzz words" and what action to take to ensure employee rights are protected.


Time Management - Everyone manages time differently.  In this 3 hour class we look at the leader’s time management style, how the time management style works in different interactions; the strengths and trouble spots of the time management style, and how to capitalizing on your time style with an action plan to be more effective.